Freight Policies

Minimum order required for free shipping according to your area:

Shipped from Montreal distribution center:

  • Newfoundland: $5,000
  • Prince Edward Island: $3,000
  • Maritimes: $3,000
  • Quebec: $2,000
  • Rest of Ontario: $3,000
  • Greater Montreal Area: $1,500
  • Ottawa: $1,500
  • Greater Toronto Area: $2,000
  • Manitoba: $3,000

Shipped from Vancouver distribution center:

  • Saskatchewan & Alberta: $3,000
  • Edmonton & Calgary: $2,000
  • Greater Vancouver Area: $1,500
  • British Columbia: $3,000
  • Okanagan Valley & Vancouver Island: $2,000
  • North West Territories & Yukon: $5,000

 

To view navigation pane and select your region, simply click on this icon below.

Extra charges may apply depending on quantities:

  • Hydroton/Liaflor
  • Rockwool
  • Soil
  • Coco

Extra charges may apply:

  • Tailgate
  • Additional service such as:
    • Appointment scheduling for shipping
    • Delivery inside the building
    • 2nd delivery
    • Etc.

Extra charges will apply. Customer service will contact you for exact surcharge.

  • Rolling benches

 

Please note that in cases where orders are arranged to be sent directly from Hydrotek warehouses to designated fulfilment centers (Ex. Amazon, Walmart etc.), all delivery costs and associated extra charges (including required special packaging for tagging and/or re-labelling) will be the responsibility of the customer.

 

INCORRECT ORDER, DAMAGED MATERIAL OR LOST OF MERCHANDISE DURING SHIPPING

Any problem relied to an order (mistake on product, mistake on billing, lost or damaged merchandise occurred during shipping) must be submitted within the 72 hours following the reception of the merchandise. For any damage occurred during shipping, it is necessary to write an explanatory note on the bill of lading of the carrier.